Contact
Our main goal is to provide Villahost users with high quality and quick support.
Have Questions?
Fill the form below and we will get back to you shortly!
Need Technical Support?
For support requests and billing issues, please contact our support team.
E-mail us
sales@villagesvillahost.com
Call us
+44 7832 617 653
Address
483 Green Lanes, London, United Kingdom, N13 4FG
Frequently Asked Questions
No. Villahost is designed as a self-service system. We do not charge any set up fees and you do the complete set up yourself using the self-service-tools and online help we provide.
Our availability calendars, search widgets and booking page can be placed on any website. Widgets and booking page are fully customizable.
We provide an extensive documentation, tutorials, videos and offer regualar webinar trainings in which all customers can participate. If you need personal assistance you can reach out to support team via our ticket support-system
Yes. We have customers in over 70 countries worldwide. You can use any currency and the booking page where guests make their booking is available in over 30 languages. The control panel is available in English.
With Villahost you can collect payments for direct online bookings at the time of the booking and send payment requests go guests which works for any booking via Stripe, Paypal, Authorize.Net, globalpayments, asiapay, pesopay, siampay, paydollar and Bitpay. If you use Stripe you can even automatically collect pending payments and automatically charge credit cards sent from OTAs.
Hosts receive an Email notification whenever there is a new online booking, booking modification or cancellation. You can select to additionally receive SMS notifications for all, none, only new bookings arriving today, or arriving within a selectable number of days